Refund Policy
At Ladakh Excursion, we are committed to providing memorable and hassle-free travel experiences. We understand that plans may change, and our refund policy is designed to be fair, transparent, and customer-friendly.
Address: Shop No. 32, Parking, Hemis Zambala Complex, Zangsti Rd, Leh, Ladakh – 194101
Email: Meadowspringaps@gmail.com
Contact: +91 7889892716
1. Booking Cancellations
- 15 days or more before departure: Full refund minus any non-refundable charges (such as permits, hotel bookings, or transport cancellation fees).
- 7–14 days before departure: 50% refund of the total package cost.
- Less than 7 days before departure: No refund will be issued.
2. No Show
- If a traveler fails to appear on the scheduled departure date without prior notice, the entire booking amount will be non-refundable.
3. Force Majeure
- In case of unforeseen circumstances such as natural disasters, road closures, political unrest, pandemics, or government restrictions, refunds will be evaluated on a case-by-case basis.
- Refunds will depend on vendor policies (hotels, transport providers, etc.).
4. Custom & Group Packages
- Refunds for customized itineraries or group bookings will be subject to the specific terms agreed upon at the time of booking.
- Certain components (like hotels, camps, permits, or activities) may involve non-refundable deposits.
5. Refund Timeline
- Approved refunds will be processed within 7–14 working days from the date of cancellation confirmation.
- Refunds will be issued through the original mode of payment or as mutually agreed.
